Last Updated: July 30, 2026

PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING THE SERVICES, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE SERVICES.

These Terms of Use (“Terms”) are an agreement between you and Innovera.ai, Inc. (“Innovera,” “we,” “us,” and “our”). If you use the Services on behalf of an organization, you agree to these Terms on its behalf and confirm you have authority to do so.

1. The Services

Innovera provides its website (the “Site”), the Innovera Platform (the “Platform”), and related content, features, and communications (together, the “Services”). Our affiliate Innovera.ai Japan G.K. may provide or support the Services in Japan.

2. Customer Agreements

Access to the Platform is provided under a written agreement between Innovera and your organization (a “Customer Agreement”). If these Terms conflict with a Customer Agreement, the Customer Agreement controls.

3. Eligibility and Accounts

The Services are intended for business use by individuals 18 years of age or older. You agree to provide accurate account information, keep your login credentials confidential, and notify us promptly at compliance@innovera.ai of any unauthorized use of your account.

4. Privacy

Our Privacy Notice describes how we handle personal information in connection with the Services. We do not use Customer Data (as defined in our Privacy Notice) to train artificial intelligence models.

5. Changes

We may update these Terms or the Services from time to time. We will post updated Terms on the Site with a revised “Last Updated” date and will provide additional notice of material changes. Your continued use of the Services after updated Terms takes effect means you accept them.

6. Acceptable Use

You agree not to:

use the Services in violation of any applicable law, including export control and sanctions laws.
upload unlawful material, infringe the rights of others, or that you do not have the right to share.
use the Services to build a competing product or service.
reverse engineer, copy, resell, or otherwise exploit the Services except as permitted by these Terms or a Customer Agreement.
scrape or use automated means to access the Services, other than public search engine indexing of the Site.
interfere with or circumvent the security or operation of the Services; or
share your account credentials with others.

7. Intellectual Property

The Services, including the Innovera Platform, the RQA Engine™, and the Innovera name and logos, are owned by Innovera or its licensors. Subject to these Terms and any Customer Agreement, you may use the Services for your organization’s internal business purposes. All other rights are reserved.

You retain your rights in the content you submit to the Services, and you permit Innovera to use it as needed to provide and support the Services and as described in any Customer Agreement. If you send us suggestions or feedback, we may use them without obligation, except as otherwise provided in a Customer Agreement.

If you believe material on the Services infringes your copyright, please contact compliance@innovera.ai with the information required under the U.S. Digital Millennium Copyright Act.

8. AI-Generated Output

Certain features of the Services use artificial intelligence. AI-generated output may be inaccurate or incomplete and does not constitute legal, financial, or other professional advice. You are responsible for reviewing output before relying on it.

9. Third-Party Links

The Services may link to third-party websites and services that we do not control and for which we are not responsible.

10. Disclaimers and Limitation of Liability

EXCEPT AS PROVIDED IN A CUSTOMER AGREEMENT, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” AND INNOVERA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY LAW.

TO THE FULLEST EXTENT PERMITTED BY LAW, AND EXCEPT AS PROVIDED IN A CUSTOMER AGREEMENT, INNOVERA WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, OR LOSS OF PROFITS OR DATA, AND INNOVERA’S TOTAL LIABILITY WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID FOR THE SERVICES IN THE PRIOR TWELVE (12) MONTHS OR US$100. THESE LIMITS DO NOT APPLY TO LIABILITY FOR FRAUD, GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT, OR TO ANY LIABILITY THAT CANNOT BE LIMITED BY LAW.

11. Indemnification

Except as provided in a Customer Agreement, you agree to indemnify Innovera against third-party claims arising from your breach of these Terms, your violation of law, or your content.

12. Suspension and Termination

We may suspend or terminate your access to the Services if you breach these Terms or if your use poses a legal or security risk. Provisions that by their nature should survive termination will survive.

13. Governing Law

Except as provided in a Customer Agreement, these Terms are governed by the laws of the State of California, and disputes will be resolved in the state or federal courts located in Santa Clara County, California, subject to any mandatory consumer protections under the law of your country of residence.

14. General

These Terms, our Privacy Notice, and any Customer Agreement are the entire agreement regarding the Services. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent. If these Terms are translated, the English version controls.

15. Contact Us

Questions about these Terms may be sent to compliance@innovera.ai, or to Innovera.ai, Inc., 309 Quinnhill Road, Los Altos, CA 94024, USA.